Privacy Policy

YoERP Zimbabwe Privacy Policy

Introduction

This Privacy Policy outlines YoERP Zimbabwe's commitment to protecting personal information in compliance with the Zimbabwe Data Protection Act [Chapter 11:12]. YoERP is dedicated to ensuring data privacy, transparency, and accountability in the collection, processing, and storage of personal information. This policy applies to all data we collect, store, and process through our website, www.yoerp.co.zw, and related services.

1. Purpose and Scope

YoERP collects only the information necessary to provide services, enhance user experience, and comply with regulatory requirements. This policy governs all personal and non-personal information collected, processed, or stored by YoERP in Zimbabwe.

2. Data Collection

YoERP collects information directly from users for specific purposes, including:

• Technical data: IP address, browser type, and website interactions via cookies
• Transaction details related to user activities on our website
• Account and billing information: username, password, billing address
• Contact details: name, email, phone number

3. Data Use

YoERP uses personal information solely to:

• Send product updates, service changes, and marketing communications (with user consent)
• Improve website functionality, conduct research, and personalize user experience
• Manage user accounts, process transactions, and deliver order confirmations
• Provide requested products, services, and customer support

4. Data Storage and Security

YoERP applies robust security measures to protect personal information against unauthorized access, modification, or disclosure. We retain data only as long as needed for the purpose it was collected or as legally required. Data storage practices are regularly reviewed to maintain data integrity and confidentiality.

5. Data Sharing

YoERP shares personal information only as described below:

• During corporate restructuring, mergers, or asset sales, with notice provided to users
• To protect YoERP's rights and safety or to prevent fraud
• When legally required, such as in response to lawful requests or regulatory obligations
• With third-party service providers (e.g., customer service, payment processing), authorized solely for necessary services

YoERP does not sell personal data to third parties for their own marketing.

6. User Rights and Access

In line with the Data Protection Act, users have the right to:

• Withdraw consent for data processing at any time
• Request data deletion when it is no longer necessary for processing
• Correct inaccurate or outdated information
• Access and review their personal information held by YoERP

7. Cookies and Tracking

YoERP uses cookies to collect general usage data for website performance and marketing purposes. Users can manage cookie settings in their browser, although this may impact some website features.

8. Policy Updates

YoERP may update this Privacy Policy to reflect changes in laws or service updates. Users will be notified of significant changes through our website or by direct communication.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact YoERP at info@webstudio.co.zw or call us at +263 784 170 788 or +263 774 175 438.